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Privacy Policy

Maison Lançon

This Privacy Policy describes how Maison Lançon ("we", "us", or "our") collects, uses, and shares your personal information when you visit our website or submit a design request.

Contact

For questions or concerns, please contact us at:
info@maisonlancon.com

Information We Collect

When you interact with our site, we may collect the following information:

  • Personal Details: Name, email address, phone number

  • Order & Design Information: Billing/shipping address, design preferences, uploaded images, and notes

  • Payment Information: Processed securely through our payment providers (we do not store full payment details)

  • Device Information: IP address, browser type, and site activity (via cookies and analytics tools)

How We Use Your Information

We use your information to:

  • Process and manage custom design requests

  • Communicate with you about your order or inquiry

  • Provide pricing, revisions, and production updates

  • Improve our website and client experience

  • Prevent fraud and ensure security

Sharing Your Information

We only share your information with trusted service providers necessary to operate our business, including:

  • Wix (website and checkout platform)

  • Stripe / payment processors (for secure transactions)

  • Google / analytics providers (to understand site usage)

We may also disclose information if required by law or to protect our rights.

Cookies & Analytics

We use cookies and similar technologies to improve your browsing experience and understand how visitors use our site. You can manage cookie preferences through your browser settings.

Your Rights

If you are a U.S. resident, you may request access to, correction of, or deletion of your personal information by contacting us directly.

Data Retention

We retain your information only as long as necessary to fulfill your request, complete transactions, and comply with legal obligations.

Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.

Effective Date

This Privacy Policy is effective as of May 6, 2026.

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